Privacy Policy

      At Bebran Digital ("Bebran, we, us, or our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ca.bebran.com, engage our digital marketing and web development services, or interact with us.

      We handle personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), applicable provincial privacy laws, including Quebec's Act respecting the protection of personal information in the private sector (as amended by Law 25), and Canada's Anti-Spam Legislation (CASL).

      Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

      1. Information We Collect

      We collect information about an identifiable individual ("Personal Information").

      Information You Provide Voluntarily: When you fill out a contact form, book a strategy call, sign up for a resource, or communicate with us via email, telephone, or WhatsApp, we may collect: contact identifiers (full name, business email address, phone number); company information (company name, website URL, industry, estimated marketing budget); and communication records (notes from strategy sessions, chat logs, project briefs).
      Information Collected Automatically: When you visit our website, our servers and analytics tools automatically collect technical data, including log and usage data (IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, diagnostic data); device information; and data from cookies, pixels, and similar technologies, as explained in our Cookie Policy.

      We do not intentionally collect sensitive personal information (such as health or financial information) and ask that you do not send it to us.

      2. Consent and Use of Your Personal Information

      We collect, use, and disclose Personal Information only with your knowledge and consent, except where permitted or required by law, and only for purposes a reasonable person would consider appropriate in the circumstances. We use it to:

      Provide and maintain our Service: Including monitoring the usage of our website and client infrastructure.
      Manage your enquiries and interactions: To manage contact form submissions, proposals, and communications.
      Perform our contracts: The development, compliance, and delivery of service agreements, proposals, or contracts for marketing and web development services you have purchased or enquired about.
      Contact you: By email, telephone, SMS, WhatsApp, or other electronic communication regarding updates, technical updates, or security notifications related to contracted services.
      Provide marketing insights: To send you news, offers, and information about our services. Under CASL, we send commercial electronic messages only with your express or implied consent, identify ourselves in every message, and include an unsubscribe mechanism that we action within 10 business days.
      Manage your requests: To attend to and manage your enquiries, support requests, and privacy requests.
      Business transfers: To evaluate or conduct a merger, restructuring, or sale of some or all of our assets.
      Analytics: To identify usage trends, measure campaign effectiveness, and improve our services and user experience.

      You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. We will inform you of the likely consequences of withdrawing consent.

      3. Sharing Your Information & Service Providers

      We do not sell, rent, or trade your personal information. We may share your personal information in the following situations:

      Service Providers: We use third-party companies and individuals to help us operate our Service ("Service Providers"), such as hosting, CRM, email, scheduling, and payment providers. We use contractual measures to ensure they protect your Personal Information and use it only to provide services to us.
      Analytics — Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt out at any time through the "Cookie Settings" link on our website or by installing the Google Analytics opt-out browser add-on. For more information, please visit the Google Privacy & Terms page.
      Behavioral Remarketing: With your consent, we use remarketing services to show our ads on third-party websites after you visit our Service. Advertising and remarketing cookies are only set if you accept them in our cookie banner.
      Google Ads: Google provides the Google Ads remarketing service. You can manage or turn off ad personalization through Google's My Ad Center / Ads Settings page. For more information, please visit the Google Privacy & Terms page.
      Meta (Facebook and Instagram): Meta provides remarketing and conversion-measurement services. You can manage interest-based advertising through your Meta ad preferences, and opt out of interest-based advertising from participating companies through the Digital Advertising Alliance of Canada (youradchoices.ca). For more information, please see Meta's Privacy Policy.
      For business transfers: We may share or transfer your personal information in connection with any merger, sale of company assets, financing, or acquisition of all or part of our business.
      With Affiliates: We may share your information with our affiliates, including our parent company Bebran Digital Pvt. Ltd. in India, which provides delivery and support for our services. We require affiliates to honor this Privacy Policy.
      With business partners: We may share your information with trusted business partners to offer you relevant products, services, or promotions, only with your consent.
      With other users: When you share personal information in public areas, it may be viewed by others.
      With your consent: We may disclose your personal information for any other purpose with your consent.

      4. Retention of Your Personal Information

      We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (including Canada Revenue Agency record-keeping requirements). When it is no longer needed, we securely destroy or anonymize it. As a guide:

      Enquiries that do not become clients: up to 24 months from last contact.
      Client records, contracts, and invoices: the duration of the engagement plus 6 years.
      Analytics data: no longer than 14 months.

      5. Storage and Processing Outside Canada

      Your information may be stored and processed by our team and Service Providers outside Canada, including in India and the United States. While it is outside Canada, it is subject to the laws of those countries and may be accessible to their courts, law enforcement, and national security authorities. We use contractual and other measures to protect it to a standard comparable to Canadian law. For Personal Information of Quebec residents, we assess the privacy implications before communicating it outside Quebec, as Law 25 requires.

      6. Disclosure of Your Personal Information

      Business Transactions: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

      Law Enforcement & Legal Requirements: We may disclose your Personal Information where required or permitted by law, including in response to a subpoena, warrant, or court order, or where necessary to:

      Comply with a legal obligation.
      Protect and defend the rights or property of the Company.
      Prevent or investigate possible wrongdoing or fraud in connection with the Service.
      Protect the personal safety of Users of the Service or the public in an emergency.
      Protect against legal liability.

      7. Security of Your Personal Information

      The security of your Personal Information is important to us. We use physical, organizational, and technological safeguards appropriate to its sensitivity, but no method of transmission over the Internet or electronic storage is 100% secure. If a breach of security safeguards creates a real risk of significant harm, we will report it to the Office of the Privacy Commissioner of Canada (and, where applicable, Quebec's Commission d'accès à l'information) and notify affected individuals as soon as feasible.

      8. Cookies, "Do Not Track" and Your Choices

      We do not currently respond to browser "Do Not Track" (DNT) signals. Instead, you control non-essential cookies through our cookie banner and the "Cookie Settings" link on our website. Advertising and remarketing cookies are only used with your consent. See our Cookie Policy for details.

      9. Your Privacy Rights

      Under PIPEDA and applicable provincial laws, you have the following rights:

      The Right of Access: You can request access to the personal information we hold about you and information about how it has been used and disclosed.
      The Right to Correction: You can challenge the accuracy and completeness of your information and have it amended as appropriate.
      The Right to Withdraw Consent: You can withdraw your consent at any time, subject to legal or contractual restrictions.
      Additional Rights for Quebec Residents: You can ask us to stop disseminating your information or de-index links to it, to receive computerized information in a structured, commonly used format (data portability), and to be informed when a decision is made about you based exclusively on automated processing.

      To exercise any of these rights, please contact our Privacy Officer at info@bebran.com. We will respond within 30 days. We may ask you to verify your identity before responding.

      Right to complain: If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca) or, if you live in Quebec, the Commission d'accès à l'information du Québec. Residents of British Columbia and Alberta may also contact their provincial privacy commissioner.

      10. Children's Privacy

      Our services are designed for business professionals and commercial enterprises. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

      11. Links to Other Sites

      Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

      12. Changes to This Privacy Policy

      We may update our Privacy Policy from time to time, including to reflect changes in Canadian privacy law. We will post any updates on this page and revise the "Last Updated" date at the top. Where changes are significant, we will notify you by email or through a notice on our website.

      13. Contact Us

      If you have any questions about this Privacy Policy, please contact our Privacy Officer, who is responsible for the protection of personal information:

      Company Name: Bebran Digital Pvt. Ltd. (Canadian Operations)
      Official Canada Address: 3548 Barton Street, Stoney Creek, Ontario L8G 2V1, Canada
      Website: ca.bebran.com
      Email: info@bebran.com
      Phone / WhatsApp: +91-8349815741